Contact
Get in touch
Frequently asked questions
The Big 5 or five-factor model of personality, is a scientifically validated and reliable psychological model.
We offer a basic set of results and write up for free. For the full comprehensive report, there is a fee required.
We do not offer refunds for results that aren't what a customer hoped for or thought they might get.
Trying to game the system or manipulate the output is not indicative that the assessment isn't valid.
All questions are scored against a validated control group data set to ensure authenticity.
Some questions are also reversed scored to help us highlight attempts to manipulate results.
The unique links to access your assessment(s) are emailed to you once the checkout has been completed.
Your report will display once the assessment has been resulted. It will also be emailed to the email address you provided at the start of the assessment.
Please check your junk and spam folder.
Your assessment links and report are emailed to you. Please check your spam / junk folder.
Helpful links
We will provide refunds under the 14-day money-back guarantee within five business days in the following cases:
The assessment was not used at all due to a technical failure on our side that prevented the user from accessing their account. If we resolve this within 48 hours, this case will not be valid for a refund.